Privacy Policy
This Privacy Policy explains how this website uses, maintains, and operates on the information it collects. We take the privacy and security of our customers’ personal information seriously, and we use reasonable safeguards to protect any information we collect or exchange. We only collect the information necessary to provide the service or respond to the request you have submitted.
Information Collected Automatically
When you visit our website, certain information may be collected automatically to help us improve performance and user experience. This may occur when you access brochures, PDFs, image files, or other site content that requires data to be exchanged between your device and our website.
What Information Does Estate Settlement Solutions Collect About My Website Visit Automatically?
To access information on this website, information needs to be exchanged between our website and your device(s) to ensure you enjoy the best possible experience with our service.
Cookie / Tracking Consent Policy
Tracking data and related cookies are not loaded on our website or transmitted to third parties unless consent is given. A granular cookie consent manager will prompt all requests to allow tracking and related cookies. If consent is not obtained before the communication occurs, all tracking related scripts and cookies are blocked until consent is given by the visitor.
Information we or Third Parties may collect includes:
- Pages visited and visits to specific landing pages.
- Time spent on pages.
- Goal tracking data, such as sales and download activity.
- Browser type and network information (including IP Address)
- Date, time, generalized location, and language information from your device.
This information is used to better understand how visitors use our website, identify technical issues, and improve the content, functionality, and service(s) / product(s) we provide. We do not require you to submit personal information to browse our website unless you choose to do so.
Information You Voluntarily Provide
If you contact Estate Settlement Solutions through a form, email, phone, chat, or social media channel you voluntarily consent to collection of the information you provide and standard tracking data and related cookies. This may include:
- Your name
- Phone number
- Email address
- Your address
- Browser type and network information (including IP Address)
- Date, time, generalized location, and language information from your device.
We reserve the right to store this information for as long as reasonably necessary to respond to your inquiry, provide services, or meet legal or business requirements.
Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected. Because each situation is different, we cannot provide a fixed timeline for when personal information will be deleted or removed.
How to Protect Your Information
We recommend that you avoid sending sensitive personal information through unsecured email or other unprotected electronic communication methods. When contacting us, please use the designated forms on our website whenever possible to help protect your information.
Cookies and Third-Party Tools
When you accept cookies and related-tracking on our website, you consent to the use of cookies that may interact with third-party services and widgets. These may include social media tools such as Meta/Facebook, YouTube, or Pinterest. While cookies are not required to browse our website, some content may not function properly without them.
Analytics and Website Tracking
We use Google Analytics to better understand visitor behavior, content preferences, and website trends. This may allow us to see which pages receive the most engagement and what times visitors access our content. Data is not sent to Google Analytics without direct user consent.
Google Analytics may collect your IP address when you visit our website. We do not combine this information with personal information you provide through forms or services. If you want more information about how Google Analytics collects and uses data, you can review the Google Analytics Terms of Use and Google Privacy Policy. You may also disable cookies in your browser to opt out of tracking.
Social Media Tracking
Our website may include links to social media platforms. Please note that using our website or social media pages may allow certain information about your visit to be shared with third-party providers. We use these tools to improve your experience and better understand how visitors interact with our content. Data is not sent to Social Media or other third party vendors without direct user consent.
If you would like us to remove information from our cache, please contact Estate Settlement Solutions directly. We also recommend reviewing Facebook’s Data Policy for additional information about third-party tracking.
Unauthorized Use
We take unauthorized access, tampering, and misuse of this website seriously. Any attempt to interfere with the operation of the website or its supporting systems may result in legal action. We will cooperate with law enforcement as appropriate.
Contact Information
If you have any questions about this Privacy Policy, please contact Estate Settlement Solutions using the contact information provided on our website.